A new adventure is just started. Here we go: Inclusive Design course @ Politecnico di Milano. This course will elaborate further the role of designers, their responsibilities and the importance to empathise with diversity to deliver solutions with high impact on people. It is a through different design methodologies (UCD, Universal Design, Design for All, Inclusive Design, design thinking), the aim of this course is to enhance the designer’s sensitiveness, to better inform everyday decisions and provide them with toolsRead more
Posts filed in: Service Design
ServDes 2018 – From A to B, inclusive design for e-Mobility
Today, inclusivity means more than just overcoming physical barriers. It is about removing the barriers that create undue effort and separation, so to enable everyone to participate equally, confidently and independently in everyday activities. User diversity covers physical, conceptual, economic, cultural and social aspects. Designing for all is even more important when you are asked to design products and services that have a huge impact on people’s life, like mobility does. In that scenario, an inclusive approach is not an option.Read more
Design Happiness
Can we Design happiness? If yes, how? We have been facing these and much more questions to become the ‘happiest team in the company’! Our ambition is to create a ‘happiness framework’ to understand and preserve our happiness as team. Work in progress, but excellent outcome from the 1st iteration 😉 #Design #Happiness #Designthinking #workshop #servicedesign #transformation #research #UCDRead more
Design behavioural change
Behavioural change, here we go! My team and I have been working on improving the timesheet completion percentage per week. Very hot topic in the company 😉 #behaviouralChange #intrinsicMotivation #gamification #design #services #serviceDesign #lotsOfFun #experiencemappingRead more
Improving eMobility in London
Working with Google on eMobility: amazing week, great outcome and happy clients 😉 #designThinking #eMobility #Google #Engine https://www.linkedin.com/feed/update/urn:li:activity:6299301265864167424Read more
Because transformation starts from the top!
Great work with my team: Because transformation starts from the top! We have changed the ways of collaborating with our client and ran through weeks of Workshops ending in a booklet that resumes all the hard work! Client very happy, team motivated, thank you all! #BusinessTransformation #ServiceDesign #StoryTelling #UserResearch https://www.linkedin.com/feed/update/urn:li:activity:6266613806365974528Read more