Inclusive Design Course @Politecnico of Milan

A new adventure is just started. Here we go: Inclusive Design course @ Politecnico di Milano. This course will elaborate further the role of designers, their responsibilities and the importance to empathise with diversity to deliver solutions with high impact on people. It is a through different design methodologies (UCD, Universal Design, Design for All, Inclusive Design, design thinking), the aim of this course is to enhance the designer’s sensitiveness, to better inform everyday decisions and provide them with toolsRead more

ServDes 2018 – From A to B, inclusive design for e-Mobility

Today, inclusivity means more than just overcoming physical barriers. It is about removing the barriers that create undue effort and separation, so to enable everyone to participate equally, confidently and independently in everyday activities. User diversity covers physical, conceptual, economic, cultural and social aspects. Designing for all is even more important when you are asked to design products and services that have a huge impact on people’s life, like mobility does. In that scenario, an inclusive approach is not an option.Read more

Design Happiness

Can we Design happiness? If yes, how? We have been facing these and much more questions to become the ‘happiest team in the company’! Our ambition is to create a ‘happiness framework’ to understand and preserve our happiness as team. Work in progress, but excellent outcome from the 1st iteration 😉 #Design #Happiness #Designthinking #workshop #servicedesign #transformation #research #UCDRead more

Design behavioural change

Behavioural change, here we go! My team and I have been working on improving the timesheet completion percentage per week. Very hot topic in the company  😉 #behaviouralChange #intrinsicMotivation #gamification #design #services #serviceDesign #lotsOfFun #experiencemappingRead more